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Customer Comments

We want everyone to see what customers are saying about us, so we have created the USBid Customer Comments page. The purpose of this page is to show the thirty (30) most recent comments, good or bad, taken directly from our customer survey comments – spelling, bad grammar, and all.

Criticism isn't always easy to hear, but a customer who takes the time to tell us about a problem will make us a better company. They deserve a forum to be heard and you can see the results here.

 

Customer Country/State Date Comments
Darryl California, United States 7/11/17 After placing my PO, was told that only 50 pcs. (ordered hundreds) were actually available...
Loris Tuscany, Italy 7/6/17 Very Good in quality issue
James Michigan, USA 6/29/17 Great service, quick turn around time
Victor Jalisco, Mexico 6/29/17 Good.
Francesco Lombardy, Italy 6/28/17 Good Exsperience thank you!
Pete Illinois, USA 6/21/17 Service is fine, The 200 minimum order is tough
Ole Middelfart, Denmark 6/8/17 Faster follow up on first request, even just with confirmation that the request has been received, and will be processed in max. XX days
Jay Minnesota, United States 5/23/17 Service was great, don't change anything.
Ron California, United States 5/16/17 Very good experience.
Jim California, United States 5/5/17 Great on line system!
Vickie California, United States 5/5/17 bruce is very helpful and quick to respond.
Stephanie Washington, United States 4/19/17 I have no constructive criticism. I ordered from James - one bc you had the qty. I was in need of but also bc he was prompt and responsive to my needs of the part. He understood my sense of urgency and reacted accordingly. He deserves a gift card!! But seriously he provided great customer service and I will be looking to you as another possibility in the future.
Karen Colorado, United States 4/13/17 jAMES IS VERY QUICK TO RESPOND WITH QUOTES AND TO CALL IF HE HAS ANY QUESTIONS. HE IS VERY FRIENDLY AND ALWAYS KEEPS ME IN THE LOOP ABOUT MY ITEMS.
Soh Selangor, Malaysia 4/4/17 Usbid should partner with major delivery service providers to give customer a more competitive rate.
Sophia Florida, United States 3/23/17 I have no complains. The experience and the representative was really helpful.
Lisa Au, Australia 3/14/17 All my questions were answered in a timely manor and my contact was fantastic David Bardo and patient and more than helpful
Andrew Pennsylvania, United States 3/9/17 Follow up is important to me. I never received emails verifying the order, shipment dates, or tracking Number.
Enrique Madrid, Spain 2/27/17 Is OK
Sharon Ohio, United States 2/24/17 Very professional and willing to look for cheaper prices.
Philip California, United States 2/23/17 Always get quality service and good product.
Mike Utah, United States 2/20/17 This was my first encounter with USBid. I have no complaints at this point.
Vickie California, United States 1/31/17 Bruce is very helpful and informative.
Karen Missouri, United States 1/30/17 VERY GOOD EXPERIENCE
Daniel Buenos Aires, Argentina 1/6/17 En dos oportunidades compré los mismos elementos a USBid, en ambas oportunidades me contacté con el Sr. Bruce Eenhuis. Me atendió de manera muy correcta y eficiente. USBid completó la gestión enviando los elementos de manera rápida. Estoy muy conforme y agradecido, principalmente con Bruce Eenhuis.
Sandra New Jersey, United States 1/3/17 Excellent customer service
Carl Texas, United States 12/29/16 Excellent service, timeliness, and quality. Price was outrageous for just one unit.
Soh Selangor, Malaysia 12/27/16 Delivery cost is very high. Expecting USbid to have a good negotiated rate with at least one delivery service agent.
Cindy Florida, United States 12/7/16 I've just learned about USBid from a co-worker so I don't have any pointers at this time.
Brent Texas, United States 11/23/16 Bruce Eenhuis is always helpful and a pleasure to do business with.
Matthew Florida, United States 11/19/16 service very good and the follow up great

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