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Customer Comments

We want everyone to see what customers are saying about us, so we have created the USBid Customer Comments page. The purpose of this page is to show the thirty (30) most recent comments, good or bad, taken directly from our customer survey comments – spelling, bad grammar, and all.

Criticism isn't always easy to hear, but a customer who takes the time to tell us about a problem will make us a better company. They deserve a forum to be heard and you can see the results here.

 

Customer Country/State Date Comments
Sandra New Jersey, United States 1/3/17 Excellent customer service
Carl Texas, United States 12/29/16 Excellent service, timeliness, and quality. Price was outrageous for just one unit.
Soh Selangor, Malaysia 12/27/16 Delivery cost is very high. Expecting USbid to have a good negotiated rate with at least one delivery service agent.
Cindy Florida, United States 12/7/16 I've just learned about USBid from a co-worker so I don't have any pointers at this time.
Brent Texas, United States 11/23/16 Bruce Eenhuis is always helpful and a pleasure to do business with.
Matthew Florida, United States 11/19/16 service very good and the follow up great
Karl Leicester, United Kingdom 11/14/16 Excellent service once again. Thank you!
Robert New York, United States 11/14/16 NO PROBLEMS, GOOD STUFF
Kumar Ontario, Canada 11/14/16 Very good service
ED New York, United States 11/3/16 very easy to deal with, rep was very good
Jay Ohio, United States 10/31/16 Quick S/H, price was reasonable
Richard Ontario, Canada 10/24/16 Great experience so far especially with hard to find components
Carsten Zealand, Denmark 10/17/16 Very professionel.
Stephen California, United States 10/12/16 CS Rep was helpful and willing to negotiate price to make sale. the price was high but sole source.
Francis Singapore 9/15/16 No comments
Rainer NRW, Germany 9/1/16 I had some problems to pay with my credit card. The sales representative helped me very much! The support was perfect and evan in German language.
Diane Florida, United States 8/19/16 Great to work with. I've used them wherever I've worked.
Pernille Hordaland Fylke, Norway 8/2/16 GREAT
Massimo Veneto, Italy 8/1/16 We didn't know the price of the delivery
Chililo Changwonsi, South Korea 7/27/16 Some parts are very expensive than other suppliers when we order small quantity.
Jamin Colorado, United States 7/23/16 The whole transaction went well.
Enrique Madrid, Spain 7/19/16 Better price and zero cost handling
Lani California, United States 7/15/16 John Walsh is a pleasure to work with!
Michael Kuala Lumpur, Malaysia 6/29/16 We supply parts for the government through bidding process, hence the pricing is the very crucial other than delivery lead time. Please offer us a good price so that we can win more PO in future. Thank you.
Charlie Nebraska, United States 5/27/16 I was very pleased that you had the quantity I needed and at a price that very reasonable.
Sanjiv BC, Canada 5/17/16 Excellent customer service.
Steve Illinois, United States 5/9/16 Very professional, and helpful.
Mark New Mexico, United States 4/22/16 I was able to find that USBid had the parts I needed in the time frame I needed them. The sales staff was very professional and courteous without being too overbearing. Overall I had a great experience with USBid and will consider them in the future.
Gregory Paris, France 4/21/16 Very good, quick and pleasant.
Robert New York, United States 4/7/16 Its fine

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