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Customer Comments

We want everyone to see what customers are saying about us, so we have created the USBid Customer Comments page. The purpose of this page is to show the thirty (30) most recent comments, good or bad, taken directly from our customer survey comments; spelling, bad grammar, and all.

Criticism isn't always easy to hear, but a customer who takes the time to tell us about a problem will make us a better company. They deserve a forum to be heard and you can see the results here.


Customer Country/State Date Comments
Charlotte Wiltshire, United Kingdom 7/28/21 We purchase product from USBid for a range of reasons, including familiarity, price, lead time and quality. We cannot fault you or the rep (Victoria Chesnut).
Chris North Carolina, United States 7/24/21 We LOVE working with USBid! They offer wonderful service, competitive pricing, guaranteed quality (through AAA test labs), and a large inventory of components - even in this challenging marketplace. Victoria always responds promptly to our requests which saves our business time and money!
Gracie Suzhou, China 7/10/21 keep and improvement
Jason California, United States 7/9/21 Timely response
Ira Vejle, Denmark 7/7/21 Everything is perfect, customer support is very polite and fast replied. It is very nice to make deal with you.
Vishal Suzhou, China 5/17/21 Need to improve Delivery schedule & On time availability of needed documents
Markita North Carolina, United States 5/14/21 USBid does a really good job finding hard to find components to help our CM's to keep producing assemblies.
MarKita North Carolina, United States 5/14/21 USBid is very competitive when it comes to price to do upscreening on components.
Alex Romania 5/13/21 If there would be a live stock view via net, where we can see stocks accessible through USBid.
Nelson British Columbia, Canada 4/3/21 US bid can help me to find discontinued parts
dileep Uttar Pradesh, India 3/30/21 Very Good
Graham Waikato, New Zealand 3/16/21 Thanks for securing an obsolete part line for our manufacturing.
Minli Shanghai, China 3/9/21 If you can provide the manufacturer's C of C, we can purchase more spare parts.
Charlotte Wiltshire, United Kingdom 11/16/20 The sales rep I deal with is Victoria Chesnut and I can always rely on her for a quick quote, a competitive price, good delivery times, and great customer service!
Kara Vermont, United States 11/6/20 Sales guy Cody is great! Excellent service.
Candy California, United States 11/4/20 Always helpful and very good customer service.
Chun-Yi Taiwan 10/6/20 Very good service
Sara Florida, United States 9/25/20 Keep up the great job
ELENA New York, United States 9/3/20 PERFECT SERVICE.
Cristian Region del Bio Bio, Chile 8/24/20 Only to say thanks.
Charlotte Wiltshire, United Kingdom 8/10/20 With regards to why did we purchase from USBid, it was price, delivery and quality. We can always rely on USBid to give a competitive price, quick response and reliable service. I deal with Victoria Chesnut who is simply awesome. She gets the job done but is always polite and great to talk to as well.
John NY, USA 8/4/20 As a long time customer, I am very satisfied with the partnership I have with US Bid.
Roberto Italy 7/7/20 Excellent experience, we will refer to your Company in the future. Thanks for the good service
Jeffrey Alabama, USA 6/30/20 We had a great experience!
Vickie California, USA 5/15/20 quick, Bruce is great!!! NO IMPROVEMENT NEEDED.
Shivaanii Singapore 5/14/20 overall is very good. Hence, if shipment arrangement can be improved within 24hours would be better
Tiziana Italy 2/24/20 Nothing to add. It was everything ok
Lisa Texas, United States 12/31/19 Smooth process. Fair price. Professional, knowledgeable sales. Great customer service!
Laurie IN, United States 11/12/19 David Bardo is always extremely helpful.

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