Search Our Frequently Asked Questions

Keywords
Scope	subject and body subject
Type

General
About USBid
	What service does USBid provide?
	Is USBid a broker?
	Do you have a minimum order size?

Registering
	How do I register?
	Is there a fee to register?
	How do I receive my password when I register?
	Must I register to search the part database?
	When is my personal trader assigned to me?
	Do I ever need to re-register?
	Why do you require my phone, fax and address information when I register?
	Once I register, why do I have to activate my account?

Support
	How do I contact USBid if I have a question, comment or problem?

Password Issues
	What if I forgot my password?
	Can I change my password?

Log In
	I am being asked to log in on every page. What is wrong?
	Do I need cookies enabled to use the site?
	Can the site automatically log me in each time I visit?
	Should I log out each time I am finished at the site?

Viewing and Updating My Account
	How can I view or update my account?
	Will other members see my account information?
	What is a login name (or username)?

Buyers
Buyer Overview
	How do I get to the buyer area?
	What is the buyer area?

Tutorials
	Do you have a tutorial explaining the part search?

Searching
	How do I search for a part?
	How does the search feature work?
	What is a multi-part search?

Your Personal Trader
	Who is my personal trader?
	What are your trading business hours?
	What languages do traders speak?
	How do I contact my trader?

Request for Quote
	What is the RFQ feature?
	How do I submit a RFQ?
	How do I respond to RFQs?

Quality of Our Parts
	How does USBid assure the quality of the parts I buy?
	Does USBid perform quality inspections on parts?
	Is there a warranty for parts?
	Does USBid sell pulls or refurbished parts?

Orders
	How do I place an order (check out)?
	May I return parts that I do not need?
	What is the Return Merchandise Authorization process (RMA) to return parts to USBid?

Payments
	Do you accept credit cards?
	What is the payment process?

Sellers
Seller Overview
	From a seller's perspective, who pays freight and shipping charges?
	How can I become a Seller (How do I submit a listing)?
	What is the seller area?
	Where are the seller area pages?

Uploading Inventory
	How do sellers upload inventory?

Managing Your Inventory
	How do I manage my inventory?